The second edition of Benefits Management has been updated with current examples, further insights from experience and recent research. It shows how the enduring challenges achieving business value from information systems and technology projects can be addressed successfully. The approach, which is synthesized from best practices, sound theories and proven techniques from a range of management disciplines, is exemplified from the authors' extensive experience of working with a wide range of organizations. The book includes examples from a wide variety of projects including non-IT projects. The book is written in an accessible style, ideal for practicing managers, and includes check lists and templates for using the processes, tools and techniques and real-life case studies of their application and impacts. The book now also includes: International survey results that reinforce the importance of the topic, the key management issues and evidence of how the more successful organizations' practices are closely aligned with those described in the book. A Benefits Management Maturity diagnostic which enables organizations to understand the reasons for their current investment success levels and then how to increase them. Discussion of the role and contribution Project Management Offices (PMOs): how they can improve the delivery of value IT projects. Further practical advice and guidance on Program and Portfolio Management, including findings from the authors’ recent research in several large organizations.
A radical new management model for twenty-first century leaders Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management. Author outlines the basic seven principles of continuous innovation The book describes more than seventy supporting practices Denning offers a rethinking of management from first principles This book is written by the author of The Secret Language of Leadership—a Financial Times Selection in Best Books of 2007.
Management A practical, hard-hitting guide to being a better manager! In a cutthroat world, doing the basics of business well means the difference between winning and losing. Dave Anderson's TKO Series gives you the practical, high-impact strategies you need to build a business that can put the competition down for the count. TKO Management! presents no-nonsense, tough-as-nails practices for becoming a better leader and manager in every way. Packed with easy-to-follow, step-by-step guidance, TKO Management! will train you in the right skills and the most effective tactics for managing your people and your business. This straightforward guide gives you all the tools to punch above your weight, including checklists, examples, and practical resources you won't find anywhere else. Get down to business with ten short chapters on: Balancing your management skills and leadership ability Creating a winning workplace environment Becoming a powerful, effective motivator Training and coaching your people to reach their full potential Crafting a dynamic vision and strategy for your organization Holding people accountable for results Dealing with poor performers and underachievers Give the competition your best shot–with Dave Anderson's TKO Management!
With over 30 years’ experience of risk management in banks, Mark Laycock provides a comprehensive but succinct non-technical overview of risk and its governance in financial institutions. Bridging the gap between texts on governance and the increasingly technical aspects of risk management the book covers the main risk types experienced by banks – credit, market, operational and liquidity – outlines those risks before considering them from a governance perspective including the Board and Executive Management. Addressing terminology issues that can confuse dialogue, and by providing a bibliography alongside each chapter for more detailed discussion of the topic this book will ground readers with the knowledge they require to understand the unknown unknowns.
Mobile computing skills are becoming standard in the IT industry Mobile Computing Deployment and Management: Real World Skills for CompTIA Mobility+ Certification and Beyond is the ultimate reference for mobile computing. Certified Wireless Network Expert Robert J. Bartz guides IT and networking professionals through the fundamental and advanced concepts of mobile computing, providing the information and instruction necessary to get up to speed on current technology and best practices. The book maps to the CompTIA Mobility+ (MB0-001) exam, making it an ideal resource for those seeking this rewarding certification. The mobile device has already overshadowed the PC as a primary means for Internet access for a large portion of the world's population, and by 2020, there will be an estimated 10 billion mobile devices worldwide. Mobile connectivity has become the new standard for business professionals, and when combined with cloud computing, it creates a world where instant access is the norm. To remain relevant, IT professionals must hone their mobile skills. The ability to manage, develop, and secure a mobile infrastructure is quickly becoming a key component to entering the IT industry, and professionals lacking those skills will be left behind. This book covers all aspects of mobile computing, including: Radio frequency, antenna, and cellular technology Physical and logical infrastructure technologies Common mobile device policies and application management Standards and certifications, and more Each chapter includes hands-on exercises, real-world examples, and in-depth guidance from the perspective of a mobile computing expert. IT professionals looking to expand their capabilities need look no further than Mobile Computing Deployment and Management: Real World Skills for CompTIA Mobility+ Certification and Beyond for the most comprehensive approach to mobile computing on the market today.
The keys to project management success delivered by one of the world's most respected experts in the field Why do some project managers achieve their project goals while others fail? Drawing on his years of experience as a recognized global expert on project management and organizational change, author Tres Roeder answers that question, and lays out a proven path to project success. Focusing on the major differences between project management and other types of management—not least of them being the temporary nature of projects versus the repetitive nature of most managerial tasks—Roeder describes best practices in all key areas of managing project stakeholders. A recognized global expert on project management provides the foundational elements required for project management success Contributes toward the fulfillment of the continuing education required every three years to maintain PMP® accreditation Uses real-world scenarios and relevant case studies to present project management concepts to beginning and intermediate PMP®s Contains chapters on Leadership, Buy In, and Negotiation for more advanced project managers (PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)
A corporate performance management system can transform your business – but only if it is designed and implemented in the right way. this book will provide you with the tools and approaches to help translate your strategy into action and make you aware of the pitfalls to be avoided. The Handbook of Corporate Performance Management takes a practical approach, offering guidance on what works, tools to use, and how leadership makes an essential contribution to success. THE BOOK IS BROADLY DIVIDED INTO FOUR SECTIONS: Section One Provides the essential toolkit for setting up and implementing a corporate performance management system. It covers the processes and approaches you need to make it work. Section two explains how you can use performance management to manage your business from tracking performance through the management review process to checking whether your strategy is still appropriate. Section three provides guidance for measuring specific key areas; financial performance, staff performance, customers, processes, competence and resource development, and sustainability. Section four is about bringing it all together. Case studies of individuals from widely differing organisations, who have all delivered great results, illustrate the importance of good leadership in creating a culture of high performance. The Handbook of Corporate Performance Management is the essential guide to using performance measurement and management to get the best out of your business.
ESSENTIALS OF CAPACITY MANAGEMENT Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in capacity management. «Proper capacity management is the driving force behind outstanding corporate performance. Essentials of Capacity Management clearly describes its impact on operations, as well as how to use measurement systems and process analysis to enhance capacity usage. This is a solid foundation in capacity management for the business professional!» —Steve Bragg, Author «Although capacity management is a fundamental concern, it-like many other fundamentals-is often scanted. In fact, there's little that's more important to most companies than their ability to manage their capacity, which is simply the ability to do work. Essentials of Capacity Management does a great job of giving a quick, yet thorough, overview of the many considerations involved.» —Barry J. Brinker, Editor, Guide to Cost Management (John Wiley & Sons) «This book does an excellent job of relating processes to capacity. Managers and executives will better understand that managing the effectiveness and efficiency of processes reduces the amount of capacity required, thus providing an opportunity to reduce costs while improving process quality and reducing process time. It shows the relationship of capacity to demand on downstream processes. It shows that process flexibility reduces required capacity.» —John Antos, President, Value Creation Group, Inc. The Wiley Essentials Series-because the business world is always changing…and so should you.
A risk measurement and management framework that takes model risk seriously Most financial risk models assume the future will look like the past, but effective risk management depends on identifying fundamental changes in the marketplace as they occur. Bayesian Risk Management details a more flexible approach to risk management, and provides tools to measure financial risk in a dynamic market environment. This book opens discussion about uncertainty in model parameters, model specifications, and model-driven forecasts in a way that standard statistical risk measurement does not. And unlike current machine learning-based methods, the framework presented here allows you to measure risk in a fully-Bayesian setting without losing the structure afforded by parametric risk and asset-pricing models. Recognize the assumptions embodied in classical statistics Quantify model risk along multiple dimensions without backtesting Model time series without assuming stationarity Estimate state-space time series models online with simulation methods Uncover uncertainty in workhorse risk and asset-pricing models Embed Bayesian thinking about risk within a complex organization Ignoring uncertainty in risk modeling creates an illusion of mastery and fosters erroneous decision-making. Firms who ignore the many dimensions of model risk measure too little risk, and end up taking on too much. Bayesian Risk Management provides a roadmap to better risk management through more circumspect measurement, with comprehensive treatment of model uncertainty.
Provocative new management principles and practices that create effective organizations for shareholders and society Management experts Lawler and Worley have developed a set of management principles that enable organizations to be both successful and responsible. Existing command & control and high-involvement management styles depend too much on stable conditions and focus too narrowly on economic outcomes. They convincingly argue that we need to «reset» our approach to management to one that fits today's demanding business environment. Starting with a change in how success is measured and a more realistic view of risk, Lawler and Worley take us through how strategy, governance, organization structure and talent should be managed. The result is an organization that can reliable produce financial, social, and ecological results. Includes illustrative lessons from Microsoft, Cisco, Netflix, DaVita, Starbucks, Nokia, and the U.S. Secret Service Offers clear prescriptions for managers who want to organize for sustainable performance effectiveness Lawler and Worley are the authors of the bestselling Built to Change Lawler and Worley outline why and how the current practice of management must change in order for organizations to achieve sustained organizational effectiveness.
The buzz about The ebay Phenomenon «David Bunnell's portrayal of eBay paints a picture of one of the most daring, fanatically innovative, customer-centric companies on the planet. It demonstrates how a small, driven group of people can listen to customers and reinvent the world-inspiring!» —David Siegel, author, Futurize Your Enterprise «Read The eBay Phenomenon if you want the inside account of how this innovative company became one of the decade's greatest business success stories. Regardless of what business you're in, David Bunnell's exciting chronicle offers valuable lessons and a riveting narrative.» —Eric Nee, Senior Writer, Fortune
Introduces the modern investment management techniques used by Goldman Sachs asset management to a broad range of institutional and sophisticated investors. * Along with Fischer Black, Bob Litterman created the Black-Litterman asset allocation model, one of the most widely respected and used asset allocation models deployed by institutional investors. * Litterman and his asset management group are often a driving force behind the asset allocation and investment decision-making of the world's largest 100 pension funds.
Whether working on an international project for a Fortune 500 company or organizing a family reunion, you need effective project management to ensure timely and efficient completion of projects. This helpful guide offers explanations of everything needed to get started in project management including: how to initiate a project and lead the project team, how to structure the project and plan for resources, how to monitor and track the plan, and how to close out the project. Packed with practical advice, this book includes tips to increase success, reveals common pitfalls to avoid, and presents case studies to show and why project management actually works. Paula Martin (Torrington, CT) is the CEO of Martin Tate, a management consulting and training company. She works with project teams to help them improve performance and has been a consultant on issues related to improving organization performance for over ten years. Karen Tate (Cincinnati, OH) is the President of MartinTate and is a Project Management Professional. She has over twenty years of project management experience and teaches project management to teams in organizations around the world.
In 1991 the Chartered Institute of Building initiated a multi-institute task force and a Code of Practice for Project Management for Construction and Development was published in 1992, with second and third editions in 1996 and 2002. Like previous editions, this fourth edition has been extensively updated. The fourth edition includes a range of new illustrations and high profile examples, and features new guidance on: CDM regulations Project planning Change management Project management software Mobile technology The range of procurement options The European perspective Contracts Effective project management involves the assessment and management of risk, and this is a strong theme throughout the Code. The Code of Practice provides an authoritative guide to the principles and practice of construction project management. It will be a key reference source for clients, contractors and professionals, irrespective of the size and nature of the project.
Everything you need to be fully prepared to take the PRINCE2 Foundation and Practitioner exam As an internationally recognized certification which focuses on the Foundation and Practitioner levels along with being recommended by the Project Management Institute, the PRINCE2 accreditation gives a bolster to any resume. The author, David Hinde, has trained hundreds of individuals from many different backgrounds to prepare for the PRINCE2 exams. The book provides explanations of all parts of the PRINCE2 approach, lots of practical examples, and a whole range of mock examination questions to test your knowledge. Explains all the PRINCE2 themes, processes, principles, roles and management products for the very latest version of PRINCE2 (PRINCE2 2009 Edition) Features full coverage of all Foundation and Practitioner level exam objectives Presents real–world scenarios, showing how the method is used in business and the public sector Includes challenging review questions and electronic flashcards to sharpen your knowledge Covers tips and techniques for tackling the PRINCE2 accreditation examinations and shows you how and where to take the exams Incorporates over 300 sample Foundation-level and over 100 sample Practitioner-level questions, with answers and full explanations Contains a glossary of all PRINCE2 terminology and a quick reference to all the PRINCE2 management products Gives a web link to a set of on-line tools with more bonus exams PRINCE2 Study Guide covers all the necessary topics you need to know in order to confidently take the PRINCE2 Foundation and Practitioner exams.