Intergovernmental Finance in Hungary illustrates the decade-long transformation of the Hungarian subnational system with a focus on subnational finance. This comprehensive guide presents government practitioners and other readers with rich real-life evidence on most municipal activities. It builds upon dozens of policy analyses prepared by local and international specialists and covers various aspects of municipal life, such as: revenue and expenditure assignments, taxation, intergovernmental transfers, strategic planning, outsourcing, public-private partnership, utility regulation, asset and liability management, municipal enterprises, household arrears, project financing, borrowing, and insolvency resolution. Part one is an overview of developments and policy proposals in the 1990s. Part two provides 28 case studies that address: how to enhance the intergovernmental system, how to build local government expertise in strategic management and finance, and how to design a competitive framework for financing subnational governments. Hungary's early and substantive reforms have provided ample opportunities to test and measure in a transition economy the impact of decentralization structures and instruments that have worked well in developed nations. The process is still incomplete and the results are imperfect, but Hungary's transition and its innovative and adaptive local governments have proven the merits of fiscal decentralization.
At a time when people are living into their tenth decade, the longest longitudinal study of human development ever undertaken offers welcome news for old age: our lives evolve in our later years and often become more fulfilling. Among the surprising findings: people who do well in old age did not necessarily do so well in midlife, and vice versa.
Fields of vision is a comprehensive, flexible, user-friendly anthology of Literature in the English language from the origins to contemporary times. It aims to instill in students a love of Literature and involve them actively in the learning experience through. The course promotes communication, develops learning and language skills to give students a deeper understanding of English Literature and widen their fields of vision.
Drawing comparisons with other art forms, this book examines the role of aesthetic features in silent reading, such as narrative structure, and the core experience of reading a novel as a story rather than a scholarly exercise. Focuses on the experience of the art form known as the novel Uses the more common perspective of a reader who reads to be told a story, rather than for scholarly or critical analysis Draws comparisons with experience of the other arts, music in particular Explores the different effects of a range of narrative approaches
Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you re not around? In an always-on world where everyone is connected to information and also one another, customer experience is your brand. And, without defining experiences, brands become victim to whatever people feel and share. In his new book X: The Experience When Business Meets Design bestselling author Brian Solis shares why great products are no longer good enough to win with customers and why creative marketing and delightful customer service too are not enough to succeed. In X, he shares why the future of business is experiential and how to create and cultivate meaningful experiences. This isn’t your ordinary business book. The idea of a book was re-imagined for a digital meets analog world to be a relevant and sensational experience. Its aesthetic was meant to evoke emotion while also giving new perspective and insights to help you win the hearts and minds of your customers. And, the design of this book, along with what fills its pages, was done using the principles shared within. Brian shares more than the importance of experience. You’ll learn how to design a desired, meaningful and uniform experience in every moment of truth in a fun way including: How our own experience gets in the way of designing for people not like us Why empathy and new perspective unlock creativity and innovation The importance of User Experience (UX) in real life and in executive thinking The humanity of Human-Centered Design in all you do The art of Hollywood storytelling from marketing to product design to packaging Apple’s holistic approach to experience architecture The value of different journey and experience mapping approaches The future of business lies in experience architecture and you are the architect. Business, meet design. X
Dunes is the first book in over a decade to incorporate the latest research in this active and fast-developing field. It discusses the shapes, sizes, patterns, distribution, history and care of wind-blown dunes, and covers all aspects of dunes, terrestrial and in the Solar System. The only book to cover all dunes, terrestrial and in the Solar System, in deserts, on coasts, and in the past Represents the most current update on the research of dunes for over a decade Incorporates the latest research to come out of China where the field is most rapidly expanding Discusses the most recent range of skills and technology now focused on the study of dunes Brings up-to-date a rapidly expanding field
1990, off to join an aunt working for a relief organization, young Frenchmen Sylvain and Bruno Ricard come to discover the ins and outs of everyday life in Lebanon's war-torn capital.More than a decade later, the brothers recount their experiences with the help of artist Christophe Gaultier, as inspired by the real life pictures taken by the siblings on their journey of discovery.
Teach Yourself takes the pain out of picking up the French language. GET STARTED IN FRENCH: A TEACH YOURSELF COURSE requires no prior experience in the language and gives you the opportunity to study at a reasonable, steady pace. This course makes the process nearly painless; it is written in a friendly and supportive tone, and the structure offers you plenty of opportunities for self-practice. You are in control of your learning experience, so you never feel overwhelmed or rushed. This practical course introduces the new language without inundating you and includes dialogues and exercises, a helpful pronunciation section, manageable lists of practical vocabulary, a glossary of grammar terms, and more. The audio package features 120 minutes of recordings, enhancing comprehension of the book's dialogues and exercises and improving pronunciation.
The all-new approach for experienced ASP.NET professionals! ASP.NET is Microsoft's technology for building dynamically generated web pages from database content. Originally introduced in 2002, ASP.NET has undergone many changes in multiple versions and iterations as developers have gained a decade of experience with this popular technology. With that decade of experience, this edition of the book presents a fresh, new overhauled approach. A new focus on how to build ASP.NET sites and applications relying on field-tested reliable methods Integration of «One ASP.NET» philosophy treating ASP.NET Web Forms and ASP.NET MVC as equal tools each with their proper time and place Coverage of hot new ASP.NET 4.5 additions such as the Web API, Websockets and HTML5 & CSS3 use in layout but only to the extent that the tools themselves are practical and useful for working ASP.NET developers Professional ASP.NET 4.5 in C# and VB is an essential tool for programmers who need to be productive and build reliably performing sites with the latest ASP.NET Framework and Visual Studio.
Optimize the customer experience via the cloud to gain a powerful competitive advantage Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been hailed as a game-changer, but a recent IDC report shows that it accounts for less than three percent of total IT spending; why are so many companies neglecting such an enormous asset? This book provides a high-level overview of how the cloud can give you a competitive advantage. You'll learn how to integrate cloud technology into sound customer experience strategy to achieve unprecedented levels of success. More than just a state-of-the-field assessment, this book offers a set of concrete actions you can take today to leverage cloud computing into technical innovation and better business outcomes at all levels of your organization. You'll examine the many factors that influence the customer experience, and emerge with the insight to fine-tune your approach using the power of the cloud. What kind of advantage is your company leaving on the table? This book guides you through the key drivers of customer success to help you optimize your approach and leverage the future of global technology. Learn the keys to competitive advantage in the digital era Gain insight into each element that affects customer experience Harness the power of the cloud to achieve customer success Follow a prescriptive framework for optimizing customer experience We are in the golden age of IT innovation, but the majority of companies haven't even adopted cloud technology, much less begun to utilize its full business capabilities. Jump into the gap now, and reap the benefits as other struggle to catch up. Customer Obsessed gives you the guidance you need to achieve sustainable success in today's digital world.
Herman Melville (1819-1891) was an American poet and novelist of the American Renaissance, best known for his allusive adventure novel "Moby-Dick." Partly based on the author's experience, "Redburn" is a fascinating coming- of-age story of a young sailor Wellington Redburn, who decides to leave New York in search of a better life in Liverpool, England. It is a moving tale about losing an innocent outlook on life and obtaining life experience through overcoming adversity.
Pitfalls in Veterinary Surgery offers a candid examination of real-life mistakes and mishaps encountered while operating on veterinary patients. Describes a range of mistakes and mishaps encountered by a veterinary surgeon with 30+ years of experience Provides an honest examination of the reality of operating on pets Offers the opportunity to learn from an experienced surgeon's mistakes Discusses mistakes in a wide range of situations, ranging from commonplace to unusual Presents a realistic view of veterinary surgery, including how to live with mistakes
The marketer's guide to modernizing platforms and practices Marketing in the digital era is a whole new game: it's fundamentally about competing on the customer experience. Marketers must integrate a complex set of technologies to capture the customer's digital body language—and thereby deliver the right experiences, at the right times, via the right channels. This approach represents a formidable technological and practical challenge that few marketers have experience with. The methods that enable marketers to meet this challenge are emerging from an unexpected place: the world of software development. The Agile methodologies that once revolutionized software development are now revolutionizing marketing. Agile provides the foundation for alignment between the marketing and product management sides. It can unleash a whole array of new marketing opportunities for growth hacking as well as for «baking» marketing directly into your products or services. Beyond that, as a discipline it can serve as a bridge to strategic alignment, positioning the chief marketing officer alongside the chief product officer as the two primary drivers of the business. Written by a premier practitioner of modern marketing, this book will provide you with: Insights on the evolution of product development and management in the organization—and why marketing must partner with them in the new era An understanding of Agile methods and their application to marketing A plan for integrating Agile with your traditional methods Tactics to drive alignment with product management A pathway to becoming the steward of customer experience Rich with examples, case studies, illustrations, and exercises drawn from the author's wide-ranging experience (from startups to a top global technology company), The Agile Marketer will help you transform marketing in your organization, in spirit and practice—and help realize its critical roles in product management and the customer experience.
Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, tools, and processes that are required to enable design to make a difference. Experience Design bridges the gap between business and design, explaining how the quality of customer experience is the key to unlocking greater engagement and higher customer lifetime value. The book teaches businesses how to think about design as a process, and how this process can be used to create a better quality of experience across the entire customer journey. Experience Design also serves as a reference tool for both designers and business leaders to help teams collaborate more effectively and to help keep focus on the quality of the experiences that are put in front of customers. Explains how to use experience-centric design for better customer engagement Offers a framework for thinking and talking about «experience design,» from a company and customer perspective Authors Patrick Newbery and Kevin Farnham are the Chief Strategy Officer and CEO of Method respectively, an experience design company that solves business challenges through design to create integrated brand, product, and service experiences Improve the quality of the experiences customers have with your company and watch engagement soar.
A definitive book for any CEO—first time or otherwise—of a high-growth company While big company CEOs are usually groomed for the job for years, startup CEOs aren't—and they're often young and relatively inexperienced in business in general. Author Matt Blumberg, a technology and marketing entrepreneur, knows this all too well. Back in 1999, he started a company called Return Path, which later became the driving force behind the creation of his blog, OnlyOnce—because «you're only a first time CEO once.» Now, more than a decade later, he's written Startup CEO. As the fifth book in the StartUp Revolution series, this reliable resource is based on Blumberg's experience as a startup CEO and covers a number of issues he's faced over the dozen years he's been a CEO. Offers valuable insights into how the CEO sets the overall vision and strategy of the company and communicates it to all stakeholders Discusses how to build a company's human capital by recruiting, hiring, and retaining the very best talent Examines how a CEO must align available resources with the company's strategy in order to ensure success Addresses what it takes to master the «How» of being a CEO—from leading an executive team to managing in any type of market Engaging and informative, this book is essential reading for any, and every, CEO.