This book is an introduction to the vast field of knowledge management. Firstly, it presents a definition of knowledge, knowledge management and concepts relating to this field. Secondly, it provides the ten steps and the major principles of knowledge management road map. Finally, it presents the way to develop the knowledge management environment and measure the effects of this development. This book is attractive for students pursuing a course of management, trainers and companies managers.
This work represents the culmination of a long and arduous period of research. It's goal is to delve in the elusive world of knowledge and knowledge management in order to ascertain and underline the value, this commonly misused resource plays in the life of organizations be it for product or process development cycles. "In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge" Nonaka and Takeuchi.
Knowledge Management (KM) has attracted much attention as a key strategy to achieve organisational success and survival in today’s unpredictable and highly competitive environment. And yet, unless people in organisations possess the learning capability to use knowledge creatively, a well developed knowledge management system cannot be directed at sustaining profitability. In the new economy, the achievement of a sustained competitive advantage depends on firm’s capacity to develop and deploy its knowledge based resources. One way of ensuring competitive advantage is to develop a highly-skilled workforce equipped with the knowledge and expertise required to stay ahead in the marketplace. The topic of KM is still at a relatively young stage of development. There are many areas of debate within the literature concerning the management of knowledge. One of the main areas where understanding is still limited is the role of Human Resources Management (HRM). Within the search of the key factors that explain knowledge management effectiveness, this publication aims to advance a simultaneously conceptual and practical framework that links HRM and knowledge management.
Much has been written about brands and branding. A Powerful brand is specifically important for SMEs. However, small firms do not have sufficient tools to develop strong brands. They instead have a flexible system for acquiring and utilizing knowledge. In this research we examine how these two systems i.e. strategic knowledge management system and branding interact. We develop and text a number of hypotheses using data from a survey of manufacturing firms in Malaysia.
Knowledge: In the realm of knowledge management, information plus wisdom equals knowledge. Organizations have found that the knowledge they contain can be one of their most important competitive weaponsDefinition:Knowledge management: The ability of an organization to manage, store, value, and distribute knowledge. Some organizations have created the position of Chief Knowledge Manager (CKM) to handle knowledge management responsibilitiesMany organizations fail to effectively manage and use the most important competitive edge they possess - their knowledge and "intellectual capital." This book covers the entire growing field of knowledge management, with particular emphasis on knowledge-based systems and their use in preserving knowledge in an organization, and integrating it across departments and disciplines.This hands-on guide shows how businesses and other organizations can re-engineer their processes using an applied knowledge-based approach. Each chapter introduces a different aspect of the field and demonstrates its application in actual case studies. Examples from industry, education, and government show the wide application of this exciting new field of study. The book also covers promising trends such as learning organizations, intelligent organizations, and enterprise management.
KNOWLEDGE MANAGEMENT is becoming popular in education field due to need to disclose the intellectual power available in institution for sharing experiences. It has great potential & should have equal and even greater significance for education sector. Knowledge builds on knowledge and past events helps in generating new knowledge. The main source of generation of knowledge is human efforts which are developed through conducting good educational activities, research activities and generating innovative concepts in the area of interest. All knowledge generating organizations like industries, R&D centers, and higher education institutes from colleges to universities are considered as “Knowledge Houses” where knowledge flows from teachers to students and new knowledge is created but many times remains as gray.This book will be a good reference for all educational institutes who are willing to initiate this process. Author discussed importance of knowledge management in education sector, suggested strategies and techniques used to capture tacit knowledge hidden in brains of students & teachers & knowledge management process for higher educational institutes in developing countries.
Knowledge management is very important for the education instutions which are one of the main sources of the producing and the spreading the knowledge, but it is even more important in the practical and project based courses. Because in practical intensive courses which are different than theoretical education process; it is the subject of that students will learn with their own experiences, by discovering and being an active participant instead of transfering the knowledge directly by the teacher. This learning process, can be more flexible, variable and different than the theoretical courses. Moreover because practical courses needs current things to practice in the courses, this makes the instructor to know the current changes and developments in the field. Because of all of these reasons, practical and especially project based courses has great importance for the knowledge management processes. For this reason, in the study it has been studied on to evaluate and approach with the perspective of the administrator of the faculty, students and instructors for knowledge management in the project based courses.
The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and servicesall hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the peoplethe knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and actin general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.A· First book to connect cognitive science with knowledge managementA· Karl Wiig has worldwide name recognition as thought leaderA· Clearly written for professionals with charts and checklists
Knowledge Management provides an innovative way to minimize the gap between the end-user and the knowledge source, thereby, accelerating human actions by providing them access to the best practices, valuable tools and lessons learned from others. This works focuses on the recent scenario, activities and key barriers involved in knowledge management. It explains the goal, driving forces, types of strategies, and tools used for knowledge management in corporate sector. It has been tried to find how knowledge management links to library and information professionals, the missing opportunity for librarians and the important role library and information professional can play in knowledge management. IT companies are more concern towards effective knowledge management due to their justified reasons. Knowledge management practices are completely based on information and communication technology therefore; this works suggests that the Library and Information professionals have to redefine their roles to survive in this IT dominated environment to be competent to work as knowledge professionals.
Farmers continuously acquire new knowledge to keep with the emerging trends in the sector for increased outputs. The agricultural system in Kenya includes multiple sources available for farmers as well as a wide range of Information and Communication Technologies (ICT)-based innovations for knowledge acquisition. To what extent are these sources being used? What is the adoption level of the ICT-based innovations among small holder farmers? This book looks at Knowledge Management as a concept which is very vital in the agricultural sector. While Kenya intends to become a knowledge-led economy wherein, the creation, adaptation and use of knowledge will be among the most critical factors for rapid economic growth; this can only be achieved if knowledge management is embraced in both formal and informal sectors. Effective knowledge management in the agricultural sector will be achieved when the right knowledge is delivered to farmers and other stakeholders at the right time in a user-friendly and accessible manner. To realize this, farmers should be involved in the knowledge management process as knowledge generated in a participatory manner has a greater likelihood of being accepted.
Knowledge management efforts have a long history, to include on-the-job discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. With increased use of computers in the second half of the 20th century, specific adaptations of technologies such as knowledge bases, expert systems, knowledge repositories, group decision support systems, intranets, and computer-supported cooperative work have been introduced to further enhance such efforts. In 1999, the term personal knowledge management was introduced; it refers to the management of knowledge at the individual level. In the enterprise, early collections of case studies recognized the importance of knowledge management dimensions of strategy, process, and measurement. Key lessons learned include people and the cultural norms which influence their behaviors are the most critical resources for successful knowledge creation, dissemination, and application. This work shows the way to implement knowledge management as a strategic approach to enhance the performance of the higher educational organisations (e.g. Syrian virtual University).
Since knowledge management is almost new to the hospitality industry, this book aims at being an introductory tool of knowledge management to hospitality managers. There is a seamless flow between parts from the introduction to knowledge management to the final practical application of the proposed business model. It brushes on knowledge management concepts that are frequently cited, including concepts that were useful in formulating a model for knowledge management strategy for hospitality. The Process-Oriented Strategic Knowledge Management Business Model is an initiative to push forward strategic knowledge management in the hospitality industry. It was built on the belief that a knowledge management strategy that is linked to the strategic business goals of a hotel will be very effective in improving performance on all levels of organization. With respect to the knowledge management business model, this book builds on previous research and seeks to cover questions that were left unanswered. Issues such as measuring knowledge management value to track the implementation of the model and the factors that support or impede its implementation have been discussed in detail.
In the era of knowledge economy, the pressures from the globalization, hyper-competition and sustainable development propel companies to innovate. Meanwhile, it is widely recognized that knowledge is the only sustainable resource for innovation and the competitive advantage of companies. Consequently, how to turn the available knowledge into profitable innovations has become the key research problem of this study. In order to understand the phenomenon of innovation and knowledge, multidisciplinary fields such as knowledge and its management, innovation, design and artificial intelligence have been investigated. Based on our analyses and argumentations, an integrated approach of knowledge management for innovation has been proposed by integrating the meta-model and macro process of knowledge management with the networking process of innovation and design. Based on the integrated approach, a software prototype has been built with Java and presented with an industrial case study. The book should help shed some light on the knowledge dynamics for innovation in design and be useful to professionals and students in the fields of knowledge management and innovation in design.
This book describes the application of Knowledge Management in the not-for-profit sector, focussing particularly on the Global Fund to fight AIDS, Tuberculosis and Malaria. It is based on the research undertaken by me as part of my MBA at Judge Business School, University of Cambridge. It includes a study on the existing Knowledge Management literature, Knowledge Management processes being practiced in not-for-profit organisations (including WHO, NHS, ILO etc), an analysis of the knowledge available at the Global Fund through a Knowledge Management audit, and makes recommendations on practices that the Global Fund can follow in order to manage their internal knowledge more efficiently. This book is expected to be useful for those from the Not-for-Profit sector to formulate and implement Knowledge Management initiatives.
This book examines an ontology-based knowledge management approach to enable the interoperation of heterogeneous knowledge management systems in the domain of reusing inter-organizational knowledge. This book also investigates a theoretical ontology mediation framework to develop an integrated ontology by reusing inter-organizational ontologies. This book makes research contributions in the area of applying ontology and its mediation methods to develop and manage inter-organizational knowledge management process.