The desire to develop the conception of knowledge management, exploration of this phenomenon in the conditions of Poland and making a contribution to the improvement of the economy, which provides a higher living standard, was the first and the most important challenge for the author of this book. The book, due to author particular interest in the problematic of human resources management and as a result of the observation procedures, analysis of literature sources and finally, as a result of the recently implemented analytical research concerning the knowledge management, concentrated upon the issue of human resources management and its role in the development of knowledge management in the enterprise. The most important goal of the present research was to define the dependency between the means of the personnel appraisal applied at the enterprise, and the level of knowledge management achieved by the enterprise.
This study investigates the knowledge management (KM) readiness of the Sri Lankan telecommunication industry and the factors that contribute to KM Readiness. Data were collected from 313 executives of seven companies in the Sri Lankan Telecommunication Industry using self-administered questionnaires. This study considered KM enablers, such as organizational culture, structure, and IT infrastructure, and individual acceptance factors, such as performance expectancy and effort expectancy of KM, as the contributing factors to the KM readiness. The study found that the executives in the Sri Lankan telecommunication industry are ready to be involved in KM process. In addition, there were five significant predictors of KM readiness; three KM enablers and two individual acceptance factors. Furthermore, the study found that gender and age of the executives moderate the relationship between some of the contributing factors and the KM readiness. The study integrates both KM and information systems perspectives to develop a theoretical model that explores the concept of KM readiness. Practitioners may use the instruments used in this study to measure the KM readiness of their organizations.
In this competitive world, corporates work hard to know about every event happening around them. Events in our surroundings give us cues on opportunities as well as threats. Change is continuous. Every second world in changing around us. To stay competitive, companies can not afford to work in traditional ways. Corporates have to go for knowledge oriented automation where every departmental process flow like a river. Believe me implementing knowledge management in an organization is very tough and tedious process. After all effort an organization puts, this process flow facilitates clear storage and documentation of data. Learning doesn't happen overnight. It comes with an experience and cost. Unlike classrooms, life first conducts exams then teaches lesson. But corporates cannot afford to fail in exams. It is about survival, economy and a lot more. Learning will come to help when data, information or knowledge is in its place to search all possible alternatives in complex situation. To stay competitive, two words knowledge management is the answer.
Efficient supply chain management (SCM) is recognized as a strategic tool for companies to enhance their performance in terms of quality, time, speed and reliability while minimizing total costs. Based on resource-based view (RBV) and knowledge-based view of the firm (KBV)perspectives, supply chain is considered as an organization’s strategic asset to achieve competitive advantage. Knowledge management (KM) is a crucial requirement for the organizations to leverage their knowledge in today’s turbulent business environment. Knowledge acquisition and knowledge application are two important aspects of knowledge management that should seriously be taken into consideration by all organizations. This work investigates the linkage between SCM and KM. In specific, this work was carried out to empirically examine the relationships between supply chain process knowledge and organizational performance. Supply chain learning also has been investigated as another factor which affects organizational performance. Environmental knowledge was tested as the moderating variable in the relationship between supply chain process knowledge and organizational performance.
This study explored the relationship of Knowledge management and the factors of the high performance organisation framework.We found out that Knowlege management in general has existed in Financial Instituions; it is not entirely a new concept when applied to the financial service industry. We found out that the HPO framework is an important factor to motivate FIs to pursue HPO status and sustainability. We therefore argue, contrary to several other sources, which list the initialising conditions for HPO that competitive advantage of the FI should be one of the recognised and published critical factors and/or benefits for high performance organisations in developing countries. The high performance organisation framework is relevant to Uganda.
Knowledge Management (KM) is not an absolutely new management technique. Its methods are used by a lot of companies but it cannot be said that any company which has a knowledge management system, operates unexceptionably. The secret of success is hidden in the system approach, in the way of thinking, in scale of value, in attitudes which have become more and more important in the globalized world and societies. The goal of this study is to examine, how the logic of change management implementation and an analytical grid of success factors helps to build up a knowledge management system. This book shows a generally utilized changing logic extracting those essential elements that get similar importance in the course of building up a learning organizational culture. The utilization of change management logic as a project is indispensable for the successful formation of the corporate knowledge management system. Accordingly with the appearance of the demand for continuous learning and putting the individual in the centre both on individual- group- and organizational level simplify work. This book should be useful to managers who want to create and to operate a KM system at a company.
Organizational culture has been an important theme in management & business research for more than two decades. The reason being, that organizational culture has the potential to affect a range of organizationally & individually desired outcomes. Many a author suggest that organizational culture affects productivity, performance, commitment, self-confidence, employee behavior, motivation, ethical behavior and ultimately, the organization’s financial performance. Research has also revealed the role of organizational culture in a variety of contexts including the adoption of innovative technologies and work place practices, information system integration, strategy implementation, and planning initiation. . Infact, Organizational Culture is postulated to be one of the greatest theoretical levers required for understanding organizations. Organizational culture is also found to be essential for successful organizational change and maximizing human capital.
Raising oil prices, intense rivalry completion, safety concerns and downward pressure on prices are some of the serious challenges facing the civil aviation industry. However, in the past decade the industry experienced a new kind of challenge; the escalading shortage of sophisticated technical capabilities especially in the aircraft engineering fields. This was fuelled by the high job rotation, job reduction and the raising rate of retirement of the aging engineering workforce. This exposed the raising knowledge gap between the aircraft engineering experts and new hires. The need for an effective knowledge management (KM) system was evident. Hence, the main objective of this book is to develop and validate a framework for better management of knowledge in the aircraft engineering field. Many previous KM initiatives have failed and that seems to relate to focusing on information technology (IT) based solutions rather than dealing with organizations’ operational issues that have diverse effect on KM implementation. The main outcome of this book is an Operations-Based Knowledge Management (OBKM) framework with a proposed model and implementation guidelines for an effective KM system.
During the last 20 years ITIL (IT Infrastructure Library) has been evolving with the latest version published in 2007. Incident Management and Problem Management are two main activities of ITIL service operation framework which handles incidents and their root causes respectively. Service Desk systems are software tools that help IT organizations in handling incidents and problems. On the other hand since Knowledge Management emerged, many corporates adopted Knowledge Management. By adding a Knowledge Management structure to the ITIL framework in 2007 the path of utilization Knowledge Management in Service Desk system is smoothed, however, the number of Service Desk systems that have adopted a Knowledge Management structure is few and the adoption is not practical in many cases. In this paper we try to address this issue and focus on Knowledge Management structure utilization in Service Desk systems by integrating Case-based Reasoning and Service Desk structure.
Conducting research in higher education concerning environmental issues is very important. Since it increases the knowledge, attitude and awareness of the communities of the higher institution towards the environmental issues in general and solid waste management in particular. So, it is my pleasure to notify about this work as, it is very important which makes us familiar with the knowledge and attitude of the students and teachers towards solid waste management. This book was conducted in the higher education for understanding the knowledge and attitude of the students and teachers towards solid waste management, in the study area. Hence, understanding the knowledge and attitude of students and teachers enables to enhance the awareness, knowledge and attitude of the respondents (study populations) about the environmental issues in general and solid waste management in particular. And also, it is important to suggest the possible ways of enhancing the knowledge, attitude and awareness about the environmental issues in the general and solid waste management issues in particular. MAKE THE ENVIRONMENT CLEAN AND GREEN!
This academic publication explores the relationship between natural resource management, traditional ecological knowledge, and sustainable livelihood outcomes and demonstrates how through the payment for environmental services such as fire management, the economic development of remote communities in northern Australia can be improved. Based on an ethnography of the Bininj people of the Arnhem Land plateau and a regional fire management context, the significance and challenges of traditional ecological knowledge in Indigenous livelihoods are illustrated. The ecological, economic and cultural potential of fire management is analysed on the basis of the West Arnhem Land Fire Abatement (WALFA) project, which has been one of the first natural resource management projects in a carbon trading context. Based on an adapted social impact assessment the outcomes of the WALFA project linked to biodiversity, economic development and employment as well as social and human aspects are analysed.
This book focuses primarily on understanding managerial roles and competencies in human service organizations (HSOs) based on theoretical, practical, ethical, and epistemological perspectives. A wide range of management competencies are identified to help the reader understand the managerial skills and knowledge that human service managers need. The requisite management skills and knowledge for HSOs are addressed throughout the book, identifying internal and external environments for HSOs, including various organizational theories; leadership theories; human resource management skills; finance resource management skills and knowledge; and other current concerns in human service management. This book also reports recent empirical findings regarding the financial dependency between government grants and philanthropic giving to HSOs (known as crowd-out effect). These research estimations could also shed light on financial issues for human service managers as to the knowledge of financial issues necessary when developing fundraising strategies.
In this book is developed managing work and work performance (MKWP) model in higher education. This book focuses on individual behaviour, in the context of communities of practice, and the understanding knowledge management (KM) activities that influence individual, team, and organisational performance. This book successfully applies western KM conceptualisations to the study of KM activities in an eastern management culture. Therefore, this book represents an important literature in management field for academics as well as for practitioners
Nigeria is a country with highest population in Africa with more than 140 million people which have an average density of more than 130 persons per square kilometer especially in urban centers of the country. Kano state is among the highest and most populous states in Nigeria. Since human activities show a negative effect to Nigerian environment as other countries in the world and Nigeria is suffering some environmental problems, environmental education is important in Nigeria. However, there is a need for describing the current level of students’ knowledge and perceptions. Therefore, Nigerian students’ knowledge and perceptions about environmental problems and management were investigated in this study and 470 students were polled from secondary schools, universities and colleges. The results revealed that Nigerian students’ average knowledge of environmental issues was not satisfactory. However, their average perception towards environment was quite good. They were conscious of environmental problems around them even in secondary schools.
Indigenous Knowledge Systems (IKS) in disaster management have been used since time immemorial with very successful results in Zimbabwe and other parts of the world. Its use during colonial times has been perceived with backwardness and primitive and therefore has not been recognized in decision and policy making. The need to revive IKS has since emerged as the scientific strategies have proved inadequate in many instances as they are less trusted by communities, are usually externally driven and at times do not address the critical needs of the communities. IKS has not been documented and is not widely known. This study therefore sought to bridge the knowledge gap by collecting, and promoting incorporation of IKS in disaster management strategies. The study established that IKS has a significant role especially in forecasting and disaster preparedness. It helps to predict climate conditions with a high degree of reliability. The study established that with the advent of climate change and increased population, an integration of IKS and scientific systems is required. It offers options for a wide dissemination of IKS, including supporting it with legally binding instruments.