Tourism development is increasingly getting recognition as a sustainable option to simultaneously reduce poverty and ensure environmental conservation. Current trends indicate that various organizations from the international, regional, national and local levels have increasingly teamed up into partnerships to perform and maintain tourism. This thesis treads through the intricacies of the processes through which multilevel partnerships (MLPs) have been formed to produce and maintain gorilla tourism in Uganda’s Bwindi Impenetrable National Park (BINP). The research focuses on two case studies (BCRC a community tourism enterprise and CMGL-a private-community partnership tourism enterprise) to analyse the extent to which tourism contributes to livelihoods. The research undertakes this task by combing Actor Network Theory’s process of translation and the sustainable livelihood approach as a methodological point of entry. This entirely qualitative research indicates that the story of establishing gorilla tourism and related community projects at BINP is also a story of how conservation discourses have been translated into the local realities of BINP. The case studies reveal how the glob
The ultimate guide to electronic records management, featuring a collaboration of expert practitioners including over 400 cited references documenting today's global trends, standards, and best practices Nearly all business records created today are electronic, and are increasing in number at breathtaking rates, yet most organizations do not have the policies and technologies in place to effectively organize, search, protect, preserve, and produce these records. Authored by an internationally recognized expert on e-records in collaboration with leading subject matter experts worldwide, this authoritative text addresses the widest range of in-depth e-records topics available in a single volume. Using guidance from information governance (IG) principles, the book covers methods and best practices for everything from new e-records inventorying techniques and retention schedule development, to taxonomy design, business process improvement, managing vital records, and long term digital preservation. It goes further to include international standards and metadata considerations and then on to proven project planning, system procurement, and implementation methodologies. Managing Electronic Records is filled with current, critical information on e-records management methods, emerging best practices, and key technologies. Thoroughly introduces the fundamentals of electronic records management Explains the use of ARMA's Generally Accepted Recordkeeping Principles (GARP®) Distills e-records best practices for email, social media, and cloud computing Reveals the latest techniques for e-records inventorying and retention scheduling Covers MS SharePoint governance planning for e-records including policy guidelines Demonstrates how to optimally apply business process improvement techniques Makes clear how to implement e-document security strategies and technologies Fully presents and discusses long term digital preservation strategies and standards Managing e-records is a critical area, especially for those organizations faced with increasing regulatory compliance requirements, greater litigation demands, and tightened internal governance. Timely and relevant, Managing Electronic Records reveals step-by-step guidance for organizing, managing, protecting, and preserving electronic records.
Now days, tourism is often considered as an agent for development. However,its development successfully and sustainably is highly depending on and influenced by different factors. This is due to the fact that tourism involves multifaceted interrelated factors and stakeholders. This book, therefore, discussed the challenges and opportunities for tourism development with respect to the following issues: community attitude and involvement, attractions, marketing and promotion, human resources development, micro-and small-scale tourism enterprises, quality and standardized of tourism services/products (hotel and related services and products, guiding services, souvenirs shops, interpretation services, tour operation services, transportation and related infrastructure), conflict of interest of stakeholders, cooperation and partnerships of stakeholders, peace and security, and the consumer behaviors of visitors. Hence, the analysis should indicate, and help to frame out, how should tourism developed and enhanced and should be a guideline for policy makers, practitioners, researchers, and anyone else who are interested in and concerned for tourism development.
The primary goal of this book was to construct and test a Community Relations Model (CRM) that may be implemented by policy makers, tourism planners and managers as they develop tourism policies and manage the social impacts of tourism. Five objectives were derived from the primary research goal. The first objective was to analyse the social impacts of tourism. This was achieved by examining the theoretical perspectives, framework and models for assessing host community perceptions of social impacts of tourism. The second objective was to analyse the role of the community. The community should actively participate in tourism management by seeking partnership opportunities with the established private tourism sector, voluntary groups and NGO''s. The third objective was to determine the components to be used in order to develop and test the CRM. The components were found to be the relationship between the role of government, the role of private sector, community awareness, community involvement, positive impacts and negative impacts of tourism. The fourth objective was to construct and test the CRM based on an empirical investigations.
In the realm of tourism one of the fastest emerging and perhaps the most neglected sector is Domestic Tourism. Specifically in the context of the state of tourism in India, despite persistent effort, the international tourists remains at the centre of commercial and cultural concern for the governmental and private agencies operating in the area. In fact what is most often missed out is the need to strengthen domestic tourism so that while it may create high commercial revenues from the domestic sector but at the same time the potential growth of this sector may lead to the strengthening of the infrastructure, resources and strategies that directly work as the major source of influence in the sector of international tourism. This book, therefore, helps in creating an environment and devising strategies which are conducive to the growth of domestic tourism. The case study of Rajasthan has helped in exploring vast potential and resources of the state, not only for the international tourists but for the domestic tourists as well. This work is based on the stigma of Domestic Tourism which has to be heard, to develop, to highlight and to make it a sustainable one.
Major focus of this book concentrates on the development of tourism in Central and Eastern European region investigating challenges which constrains the sustainable growth. What are the challenges impeding growth and sustainable development of tourism in this particular region? What main challenges do “transformation” process and European integration pose to tourism development? Do political factors impede the development of heritage in CEE? How does historical evolution of tourism affect the current development in the region? The overall aim of this book is to advance understanding of the challenges to tourism development in CEE region. Moreover, in order to understand the environment that ‘hosts’ barriers to development it is felt necessary to gain insight into the development trends of tourism throughout its evolution history. Political issues that affect tourism in the region from various aspects are also inside the focus of this study.
Destination management is one of the key ideas of current tourism research and development. General aspects of tourism destination management have been well researched but little is known about its specific traits in health tourism destinations. The core tourism product offered by health tourism destinations is a complex experience, which incorporates attractions, healing resources and entertainment, accommodation and food, accessibility and local transport, hospitality and friendly attitude of local people. Such a complex supply requires the close cooperation of businesses, health care services, municipalities, and public authorities, as well as local inhabitants. The book deals with the physical and human resources of such health tourism destinations, aspects of sustainability and competitiveness, the main factors of success, including stakeholder cooperation. Primary data were collected by surveys in six spa towns of Western Hungary. Relying on these findings a detailed evaluation is given on how to manage and develop such establishments. The book should be useful for professionals and students interested in the issues of health tourism destination management.
This research work focused on the participation of local people in terms of their contributions and benefits in the tourism industry in Obudu Mountain resort, Nigeria. It examined how tourism affected the life of local people and indigenes (Becheeve people) of the area and tried to assess whether it was in the positive or negative with major interest on planning, implementation and benefits- sharing. It is important to note that before the exploration of the tourism potentials of this area, the local people used the area for agricultural, hunting, fishing and other livelihood purposes. This research work provides an opportunity to actually examine if the establishment of tourism industry in the area has been of benefit or loss to the local people.
This study examines the social representations of Thailand’s tourism development and related social impact, as perceived by respondents from Bangkok, Thailand. Employing social representations theory (SRT) and social exchange theory (SET), this study adopts qualitative methods to obtain respondents’ representations of tourism development in Bangkok. For the study, forty in-depth interviews and four focus-group interviews were conducted with respondents who were either involved or not involved in the tourism industry. The two main issues considered were, firstly, the determination of the concepts used to perceive tourism development and its social impact among Thai people and, secondly, how social exchanges affect these perceptions.
"English for International Tourism: Teacher's Recource Book" provides a multi-level series for students who need professional communication within the hotel and tourism industries. The Teacher's Book provides information on unit objectives and helps teachers to use the material effectively. It also includes photocopiable materials.
A culture is not inherited, it is a learned process which implies that we can establish and shape our own information security culture within an organisation. When elements of culture have been proven effective such as best work practices, they can provide solutions to social problems of work routines or everyday life. Once the cultural elements have become dominant or are accepted, these shared elements are transmitted to others. However, an establishment of an appropriate information security culture needs participation from all employees. In order to ease on such establishment, this book introduces several principles, in which can help to guide employees on their responsibilities and roles. These principles can also be used as a human firewall to combat any threats caused by insiders. In short, implementation of such principles can help to encourage all employees to practise information security responsibilities rather than to delegate them to technical personnel alone. This book is intended to change the employees’ current security perception from “they” are responsible to “all of us” are responsible with regards to information security practices within an organisation.
Tourism development plays an important role in enhancing economies.The purpose of this research is to identify the perceptions of residents in the Mabul Island towards the impacts of tourism development. Two different community respondents were selected using a random sampling technique to complete a survey instrument. Personal observation was also carried out to observe the nature of host-guest interactions at this area. Model suggested by Butler 1975 use in the present study was valid and reliable in predicting host residents’ interactive behavior with tourists.Survey findings reveal that Suluk People at stage "Passive-positives: passively agreeing with and accepting something" toward tourism development.For Palao people, they are in stage “Passive-negative: resigned acceptance of something one disagrees with”, however they still view the tourism more in a positive way.
A radical new management model for twenty-first century leaders Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management. Author outlines the basic seven principles of continuous innovation The book describes more than seventy supporting practices Denning offers a rethinking of management from first principles This book is written by the author of The Secret Language of Leadership—a Financial Times Selection in Best Books of 2007.
With the acquisition by AngloGold Ashanti Ltd of open pit mines in East and West Africa with possible addition of Greenfield and Brownfield operations, was the emphasis of this research document to improve the current open pit mines in this region. Identifying Mineral Resource Management as a way to improve and manage operating practices, could additional value and the accompanied risks been identified. It was also realised that the current traditional, predominantly financial, indicators are increasingly becoming inadequate, this looking at alternative operating principles. Subsequent to this has proposals been made to acquire the necessary production and cost change by integrating structure, strategy, systems, style, skills, staff and the defined goals as proposed in this document. Using a “process-based” approach integrating (best) operating practices, can the concepts such as: living out the company’s strategic values; a learning organisation; better informed decision-making; people management; selfdirected teams; continuous improvement; asset and capital management; integrated information systems; and an improved internal and external customer relationship be obtained.
This comprehensive new book was written for anyone striving to build a successful career in the tourism industry. From the student to the seasoned professional, this how-to guide offers specific steps on approaching and closing potential sales, improving technique by focusing on attitude and problem solving, and providing expert customer service. The reader will find the material widely applicable, as it addresses all sectors of the tourism industry, including adventure and recreation, tourism services, attractions, transportation, events and conferences, travel trade, accommodations, and food and beverages. Offering thorough coverage of the tourism sales process, this book is the perfect on-the-job resource. Формат: 20 см x 23,5 см.